You can create a free Heiz24 return slip under the following conditions:
- Item was delivered defective / warranty case
- Wrong delivery (the item ordered does not correspond to what was delivered)
- Transport damage
For all other reasons such as:
- Item was ordered incorrectly by the customer
- Item is no longer needed
- Item not compatible
-> Please return the package to Heiz24 at your own expense
Heiz24
Inhaber Matthias Falkenberg e.K.
z.H. Retour
Thesdorfer Weg 112
25421 Pinneberg
Deutschland
And this is how you create a free Heiz24 return slip:
Please print out our Problems/Question List and tick the appropriate answers so that our specialists can further your problem can limit. This increases the processing speed of your process. Before sending the article, please ask our Heiz24 support for help . The problem may be solved remotely via email.
Step 1: Heiz24 return documents fill out and place in the package.
Step 2: Take the package to the nearest DHL station.
If the free Heiz24 return voucher is used without authorization (conditions see above), we will charge the shipping costs incurred.