Delivery, shipping and payment

Status: 05.12.2020

      Germany
 DHL & DPD value of goods  DHL & DPD value of goods > 30.- Euro free shipping !
 

    

 Germany 9,90. euro

 Austria 35.- Euro

Deliveries under 30 Kg (bulky goods, fragile items) - > 15,- Euro

Countries of the Europe Zone 1:
Belgium, Netherlands (except non-European areas), Austria
With an order value up to € 999,99 we charge you (€ 9,90) NEW: € 6,90
From an order value of € 1000,00 the order is free of shipping costs

Countries of the Europe Zone 1A:
Denmark (except Faroe Islands, Greenland), France (except overseas territories and departments), Luxembourg, Czech Republic
With an order value up to € 999,00 we charge you (€ 12,00) NEW: € 9,90
From an order value of € 1000,00 the order is free of shipping costs

Countries of the Europe Zone 1B:
Estonia, Finland (except Aland Islands), Ireland, Italy (except Livigno and Campione d'Italia), Poland, Portugal, Sweden, Spain (except Canary Islands, Ceuta and Melilla), Slovak Republic, Slovenia, Hungary, Cyprus, Lithuania, Latvia, Croatia, United Kingdom (except Channel Islands)
With an order value up to € 999,00 we charge you (€ 19,90) NEW: € 14,90
From an order value of € 1000,00 the order is free of shipping costs

Countries of the Europe Zone 1C:
Bulgaria, Greece (except Mount Athos), Romania
For shipping we charge you € 36.00 plus 5.- Euro per kilogram item weight

Countries of the Europe Zone 2:
Bosnia-Herzegovina, Liechtenstein, Macedonia, Switzerland, Turkey, Serbia & Montenegro, Norway (except Svalbard)
With an order value up to € 999,00 we charge you (€ 21,00) NEW: € 16,90
From an order value of € 1000,00 the order is free of shipping costs

Shipping costs worldwide Zone 3:
For worldwide shipping we charge € 61.50 shipping costs plus 5 Euro per kilogram item weight.

International shipping
In the case of cross-border deliveries outside the European Community (e.g. to Switzerland), additional costs may be incurred - depending on the legal regulations applicable there - such as additional taxes and/or charges, for example in the form of customs duties. These costs are not additional shipping costs, so that they have to be borne by you. Before ordering abroad, please contact the customs authorities of your country for information. Current import regulations for Switzerland can be found here: http://www.ezv.admin.ch/index.html?lang=de
Deliveries over 30 Kg (incl. bulky goods)
Country    
    
Germany from 30 Kg gross weight to 249,9 Kg = € 69,00
 from 250 Kg gross weight up to 500 Kg = € 99,00    
Austria from 30 Kg gross weight to 249,9 Kg = € 119,00
 from 250 Kg gross weight up to 500 Kg = € 149,00    
Belgium
Netherlands
Luxembourg from 30 Kg gross weight to 249,9 Kg = € 119,00
from 250 Kg gross weight up to 500 Kg = € 129,00    
France from 30 Kg gross weight to 249,9 Kg = € 189,00
from 250 Kg gross weight up to 500 Kg = € 249,00    
Ireland from 30 Kg gross weight to 249,9 Kg = € 189,00
from 250 Kg gross weight up to 500 Kg = € 229,00    
Denmark from 30 Kg gross weight to 249,9 Kg = € 329,00
from 250 Kg gross weight up to 500 Kg = € 369,00    
Switzerland currently no delivery > 30 Kg    

Free means of payment:
- PayPal / PayPal Express / PayPal Plus (credit card, direct debit, payment by instalments, purchase on account)
- Amazon Pay
- prepayment
- IMMEDIATE Bank Transfer
- Invoice from 300.- (only for companies)
- Cash payment at pickup (currently not available)

via payment provider Novalnet (from 30.- Euro value of goods):
- Credit card (Accepted credit cards: VISA, MASTER, MAESTRO)
- iDEAL
- eps
- giropay

Delivery times:
After payment in advance, shipping will take place within 2-4 working days (Germany) or 4-8 working days (EU zone).
After your payment order to the remitting credit institute or when using other payment methods, at the latest within 2-4 working days (Germany) or 4-8 working days (EU zone) after conclusion of the contract.
For possible exceptions, please refer to the respective product description.

Info: For your own safety, a refurbished item will be thoroughly tested again in a final test for 12 - 24 hours. We have included this test phase in the delivery times.
Further information:
- Payment by invoice possible for federal states, municipalities and communities as well as major customers, please contact us in advance by email.
- Unfortunately we do not accept cheques

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