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Delivery, shipping and payment

Status: 18.08.2020
Deliveries under 30 Kg (no bulky goods)
 Species Destination Germany
 DPD goods value less than 30 Euro (incl. VAT): -> we deliver for 6 Euro incl. VAT
 DPD value of goods greater than 30 Euro (incl. VAT):

     -> we deliver * = free of shipping costs!
 DHL value of goods less than 30 Euro (incl. VAT): -> we deliver for 6 Euro incl. VAT
 DPD Express shipping (until 18 o'clock): -> we deliver for 15.- Euro incl. VAT

Countries of the Europe Zone 1:
Belgium, Netherlands (except non-European areas), Austria
With an order value up to € 999,99 we charge you (€ 6,90) NEW: € 6,90
From an order value of € 1000,00 the order is free of shipping costs

Countries of the Europe Zone 1A:
Denmark (except Faroe Islands, Greenland), France (except overseas territories and departments), Luxembourg, Czech Republic
With an order value of up to € 999,00 we charge you € 12,00
From an order value of € 1000,00 the order is free of shipping costs

Countries of the Europe Zone 1B:
Estonia, Finland (except Aland Islands), Ireland, Italy (except Livigno and Campione d'Italia), Poland, Portugal, Sweden, Spain (except Canary Islands, Ceuta and Melilla), Slovak Republic, Slovenia, Hungary, Cyprus, Lithuania, Latvia, Croatia, United Kingdom (except Channel Islands)
With an order value of up to € 999,00 we charge € 19,90.
From an order value of € 1000,00 the order is free of shipping costs

Countries of the Europe Zone 1C:
Bulgaria, Greece (except Mount Athos), Romania
For shipping we charge you € 36,00 plus 5. euro per kilogram of article weight

Countries of the Europe Zone 2:
Bosnia-Herzegovina, Liechtenstein, Macedonia, Switzerland, Turkey, Serbia & Montenegro, Norway (except Svalbard)
With an order value of up to € 999,00 we will charge you € 21,00.
From an order value of € 1000,00 the order is free of shipping costs

Shipping costs worldwide Zone 3:
For worldwide shipping we charge € 61.50 shipping costs plus 5 Euro per kilogram item weight.

International shipping
In the case of cross-border deliveries outside the European Community (e.g. to Switzerland), further costs may be incurred - depending on the legal regulations applicable there - such as additional taxes and/or charges, for example in the form of customs duties. These costs are not additional shipping costs, so that they have to be borne by you. Before placing an order abroad, please check with the customs authorities in your country. Current import regulations for Switzerland can be found here: http://www.ezv.admin.ch/index.html?lang=de
Deliveries over 30 Kg (incl. bulky goods)
Country    
    
Germany from 30 Kg gross weight up to 249,9 Kg = € 69,00
 from 250 Kg gross weight up to 500 Kg = € 99,00    
Austria from 30 Kg gross weight up to 249,9 Kg = € 119,00
 from 250 Kg gross weight up to 500 Kg = € 149,00    
Belgium
Netherlands
Luxembourg from 30 Kg gross weight up to 249,9 Kg = € 119,00
from 250 Kg gross weight up to 500 Kg = € 129,00    
France from 30 Kg gross weight to 249,9 Kg = € 189,00
from 250 Kg gross weight up to 500 Kg = € 249,00    
Ireland from 30 Kg gross weight up to 249,9 Kg = € 189,00
from 250 Kg gross weight up to 500 Kg = € 229,00    
Denmark from 30 Kg gross weight to 249,9 Kg = € 329,00
from 250 Kg gross weight up to 500 Kg = € 369,00    
Switzerland currently no delivery > 30 Kg    

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Payments
Free means of payment:
- PayPal / PayPal Express
- Amazon Pay
- Prepayment
- IMMEDIATE bank transfer
- Invoice from 300.00 (only for companies)
- Cash payment on collection

via payment provider Novalnet (from 50.- Euro value of goods):
- Credit card (Accepted credit cards: VISA, MASTER, MAESTRO)
- SEPA Direct Debit
- iDEAL
- eps
- giropay
- purchase on account
- Przelewy24

Delivery times:
After payment in advance, shipping will take place within 2-4 working days (Germany) or 4-8 working days (EU zone).
After your payment order to the remitting bank or when using other payment methods, at the latest within 2 - 4 working days (Germany) or 4 - 8 working days (EU zone) after conclusion of the contract.
For possible exceptions, please refer to the respective product description.

Info: For your own safety, a refurbished item will be thoroughly tested again in a final test for 12 - 24 hours. We have included this test phase in the delivery times.
Further information:
- Payment by invoice for countries, municipalities and communities as well as major customers possible, please ask us in advance by email.
- Unfortunately we do not accept cheques

Has your heating failed completely and you are freezing?
Ask your competent local heating specialist for a temporary solution (emergency switch) until our
article arrives with you!

The estimated shipping costs can only be used if the basket is not empty.