The minimum order value for all deliveries amounts to 25,- euro!
Under 25.- Euro you pay additional 7.- Euros fee.
We deliver with a transportation company of our choice to Germany and within the EU zone - at the moment this is exclusively DPD. Beyond the EU
we deliver exclusively with DHL.
The dispatch occurs on payment by precash at the latest within 2-4 working days (Germany) or 2-6 working days (EU zone) according to your
payment order to the transferring loan institute or with use of the other payment kinds at the latest within 2-4 working days (Germany) or 2-6 working days (EU zone) after contract end.
- you take possible exceptions please from the respective product description
- we do not offer deliveries by express
Your ordered products will be tested in a final test for 24 hours following your order day for your own safety thoroughly again,
this test phase, we have factored in the delivery times.
Free shipping within GERMANY!
Shipments within Europe:
Countries of Europe Zone 1:
Belgium, Denmark ( except Faroe Islands and Greenland ) , France (except overseas departments and territories ) , Luxembourg, Malta , Netherlands
(except overseas territories) , Austria , Czech Republic
With a goods order value to € 499,00 we charge € 12,00
From an order value of € 500,00 order free shipping!
Countries of Zone 1B:
Estonia, Finland ( except Aland Islands ) , United Kingdom ( except Channel Islands) , Ireland, Italy ( except Livigno and Campione d' Italia ) , Poland ,
Portugal , Sweden , Spain (except Canary Islands , Ceuta and Melilla ) , Slovak Republic, Slovenia , Hungary , Cyprus ,
Lithuania, Latvia , Bulgaria , Greece (except Mount Athos ) , Croatia
With a goods order value to € 599,00 we charge € 18,00.
From an order value € 600,00 order free shipping!
Countries of Europe Zone 2:
Bosnia and Herzegovina , Liechtenstein , Macedonia , Switzerland, Turkey , Serbia & Montenegro, Norway (excluding Svalbard )
With a goods order value to € 799,00 we charge € 21,00.
From an order value of € 800,00 order free shipping!
Shipping costs worldwide: Zone 3
For worldwide shipping we charge € 61.50
plus shipping costs. 5.- Euro per kilogram weight products.
In cross-border shipments outside the European Community ( for example, to Switzerland ) - depending on the applicable legal requirements there -
incur other costs, such as other taxes and / or charges, in the form of tariffs . These costs do not represent additional shipping costs , so that they
are borne by you . Please check before an international order with the customs authorities of your country.
Current import regulations for Switzerland can be found here: http://www.ezv.admin.ch/index.html?lang=en
- Prepayment (no extra charges)
- PayPal (within Europe) (no additional fees)
Payments plus fees:
- PayPal (outside Europe) (plus 3% of the gross turnover)
- Klarna invoice (payable within 14 days, plus 3% of the gross turnover)
- PayPal (EU)
(plus 1. 5% of the gross invoice amount)
- PayPal (NOT EU)
(plus 3% of the gross invoice amount)
- Immediate transfer
(plus 1% of the gross invoice amount)
- payment on delivery only within Germany
(plus 4. - Euro of additional fees per order)
- credit card
(plus 2. 5% of the gross invoice amount) Accepted credit cards: AMEX, VISA, MASTER, DINERS, DISCOVER
Payment by invoice for states, local authorities and communities, and major customers possible, please send a request via Email
Is your heating defective and you freeze?
Ask your local heating expert for a transitional solution (emergency circuit) till our control unit arrives!