Delivery

The minimum order value for all deliveries amounts to 10,- euro!
We deliver with a transportation company of our choice to Germany and within the EU zone - at the moment this is exclusively DPD. Beyond the EU
we deliver exclusively with DHL.

The dispatch occurs on payment by precash at the latest within 2-4 working days (Germany) or 2-6 working days (EU zone) according to your
payment order to the transferring loan institute or with use of the other payment kinds at the latest within 2-4 working days (Germany) or 2-6 working days (EU zone) after contract end.

- you take possible exceptions please from the respective product description
- we do not offer deliveries by express

Your ordered products will be tested in a final test for 24 hours following your order day for your own safety thoroughly again,
this test phase, we have factored in the delivery times.

Shipping

Shipping costs Germany

With a goods order value to € 399. 00 we charge € 6,00.

From an order value of € 400.00 order free shipping!

Shipments within Europe:

Countries of Europe Zone 1:
Belgium, Denmark ( except Faroe Islands and Greenland ) , France (except overseas departments and territories ) , Luxembourg, Malta , Netherlands
(except overseas territories) , Austria , Czech Republic

With a goods order value to € 499,00 we charge € 12,00.

From an order value of € 500,00 order free shipping!

Countries of Zone 1B:
Estonia, Finland ( except Aland Islands ) , United Kingdom ( except Channel Islands) , Ireland, Italy ( except Livigno and Campione d' Italia ) , Poland ,
Portugal , Sweden , Spain (except Canary Islands , Ceuta and Melilla ) , Slovak Republic, Slovenia , Hungary , Cyprus ,
Lithuania, Latvia , Bulgaria , Greece (except Mount Athos ) , Croatia

With a goods order value to € 599,00 we charge € 18,00.

From an order value € 600,00 order free shipping!

Countries of Europe Zone 2:
Bosnia and Herzegovina , Liechtenstein , Macedonia , Switzerland, Turkey , Serbia & Montenegro, Norway (excluding Svalbard )

With a goods order value to € 799,00 we charge € 21,00.

From an order value of € 800,00 order free shipping!

Shipping costs worldwide: Zone 3

For worldwide shipping we charge € 61.50 plus shipping costs. 5.- Euro per kilogram weight products.

international Shipping
In cross-border shipments outside the European Community ( for example, to Switzerland ) - depending on the applicable legal requirements there -
incur other costs, such as other taxes and / or charges, in the form of tariffs . These costs do not represent additional shipping costs , so that they
are borne by you . Please check before an international order with the customs authorities of your country.
Current import regulations for Switzerland can be found here: http://www.ezv.admin.ch/index.html?lang=en

Payment options:

We do not accept checks!

We only accept the following payment methods:

- Payment in advance (no additional fees)

- Klarna invoice (payable within 14 days, plus 3% of the gross invoice amount)

- PayPal (EU) (plus 1. 5% of the gross invoice amount)

- PayPal (NOT EU) (plus 3% of the gross invoice amount)

- Immediate transfer (plus 1% of the gross invoice amount)

- payment on delivery only within Germany (plus 4. - Euro of additional fees per order)

- credit card (plus 2. 5% of the gross invoice amount) Accepted credit cards: AMEX, VISA, MASTER, DINERS, DISCOVER

Payment by invoice for states, local authorities and communities, and major customers possible, please send a request via Email

Is your heating defective and you freeze?
Ask your local heating expert for a transitional solution (emergency circuit) till our control unit arrives!


We expressly point out that only approved staff is permitted to work on electric- and gas-installations!